[ 2017-12-01 ] Notice on makeup preservation
Hello This is Lati,
So far we have received A/S requests due to crack issue. We've been working hard to find out why crack issue occurs and conclude it is relevant to humidity.
To effectively prevent crack issue from occurring as much as possible, we'll put desiccant in a doll box from now on.
For those who purchase dolls with make-up, we recommend putting desiccant in your doll box.
And when you receive your doll, please check its condition immediately.(If you discover any issue long time after you got the doll, it might be difficult to get free repair work)
We promise to work hard in order to enhance quality of our service and product.